Dynatrace

Dynatrace problem notification webhooks POST JSON to Exhale. Each tenant gets a unique HTTPS URL token. Exhale scrubs the payload, upserts a Pulse (source=dynatrace), and runs triage when the problem state maps to OPEN / similar.

See Incoming integrations for how Dynatrace fits alongside PagerDuty, New Relic, and Manual webhook.

OpenAPI: POST /webhooks/dynatrace (header token) and POST /webhooks/dynatrace/{token}.

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Endpoint

After Connect in Connections → Integrations → Observability & alerts → Dynatrace:

Preferred (keeps tokens out of proxy access logs):

POST https://exhale.kolstromsystems.com/webhooks/dynatrace

Send header X-Exhale-Webhook-Token: {token}.

Path form (also supported):

POST https://exhale.kolstromsystems.com/webhooks/dynatrace/{token}

Design partners may substitute https://exhale-staging.kolstromsystems.com as the host.

• token — opaque URL segment; this token authenticates the delivery.
• Response: 202 Accepted with pulse_id, status, created, and message.

Unknown tokens return 404. Disabled or expired-trial tenants return 403.

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Customer setup

1. Sign in as admin → Connections → Integrations → Dynatrace.
2. Click Connect Dynatrace and copy the webhook URL.
3. In Dynatrace, open Problem notifications, add a custom webhook integration, and paste the Exhale URL.
4. Include PID and State in the custom payload (Dynatrace placeholders such as {PID} / {State}).
5. Send test alert creates a synthetic pulse and marks the integration configured.

Rotate webhook token invalidates the previous URL immediately — update Dynatrace after rotating.

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Payload shape

Field	Required	Notes
PID	Yes	Stable id for dedupe (source=dynatrace)
State	No	OPEN, CLOSED, …
ProblemTitle	No	Pulse title

Lifecycle mapping

Dynatrace state	Pulse status
OPEN, OPENED, NEW, active	Received → triage
CLOSED, RESOLVED, MERGED	Resolved

Example

TOKEN="your-url-token"
curl -i -X POST "https://exhale.kolstromsystems.com/webhooks/dynatrace/${TOKEN}" \
  -H "Content-Type: application/json" \
  -d '{"PID":"P-1","State":"OPEN","ProblemTitle":"High CPU"}'

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Related

Full detail (dedupe, fixtures, security): Dynatrace webhooks in the repository wiki. Planning track: Observability ingest v2.